Haulback
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Pass-through charge auditing

Between the scale house and the invoice, 2 to 8 percent of disposal charges stay with you.

Your drivers pay by the ton at the gate. Someone in the office invoices the customer from a flat rate, and the overage quietly becomes your cost. The pair of documents on the right is the whole problem, and the whole product.

The service, in one line: you send scans of scale tickets and the matching customer invoices; we return every unpassed charge with its source ticket, plus a charge packet per customer. Two-yard pilot, $2,500 invoiced net-15 by ACH. Ongoing from $499 a month.

Scale ticket T-8841 · at the gate

Net tonnage, 4.2 t$281.40
Overweight penalty$95.00
Fuel surcharge$38.20
Environmental fee$12.00

PAID AT GATE$426.60

Invoice 4471 · to the customer

Haul, flat rate$425.00
Disposal, 3 t included$210.00
Tonnage over cap, 1.2 tabsent
Overweight penaltyabsent

BILLED$635.00

FINDING · never billed through $179.65 on this job
Demonstration pair. Your findings are built from your paper, each with the source ticket attached.

Method, including its limits

Stated in full so your review can start from this page.

1. Read

Every ticket, line by line: net tonnage, tipping fee, surcharges, penalties, facility and time stamps. Each field carries a confidence score and the region of the ticket it came from. Unclear tickets go to a trained reviewer, never a guess.

2. Rate

Gate charges are matched to your customer rate sheet. Unmatched charges keep the gate price at reduced confidence. Duplicate tickets are caught by content hash and never counted twice.

3. Match

Tickets join customer invoices by job number. Gaps become findings: unbilled overages, absorbed surcharges, missing haul charges. Nothing over $500 or under 0.90 confidence is accepted without a human.

Accuracy, in numbers. Across pilot batches, clients accept roughly 89 of every 100 findings we propose. The other 11 are the false-positive rate, and we publish it rather than rounding it away. Every finding ships with its ticket scan so your team can check it against the original.

What we don't claim

Most vendor pages claim everything. Here is what this product does not do, so you can weigh the rest fairly.

photo: ticket spike, scale house counter no people, no readable text
  • We do not catch loads that produced no ticket. If the driver kept nothing, there is nothing to read.
  • We do not verify that you re-billed or collected. This is an audit, not a collections service.
  • We do not price unmatched charges with authority. Without your rate sheet, those findings carry the gate price and lower confidence.
  • We are not yet SOC 2 certified. The controls we run are listed in the procurement documents, and we will not imply otherwise.
  • A measured rejection rate will be published after paid pilots produce enough data.

Pricing

Start here

Yard Pilot

$2,500 one time
  • Up to 1,000 tickets across 2 yards
  • Methodology review with your controller
  • Invoiced net-15, paid by ACH. No card required.
  • Fee applies in full to your first Pro month
Start with the pilot

Pro

$1,200 /month
  • Up to 1,500 tickets a month
  • Charge packets per customer account
  • 2 seats, controller and dispatch
  • Invoiced, ACH, cancel at month end

Standard

$499 /month
  • Up to 400 tickets a month
  • Single yard or a first yard
  • Self-serve, card billing available
  • Upgrade to Pro applies mid-cycle

If the pilot finds less recoverable money than it costs, the summary says so and we recommend you do not subscribe. Better to learn that in the first month than after a year of fees.

Request a sample charge packet

The full redacted packet, delivered to your inbox now. No call required.

The packet arrives instantly. We never share your address.

Book a 20-minute walkthrough

Your tickets on screen, not a slideshow. Afterward, the pilot is a $2,500 invoice at net-15, payable by ACH.

Scheduling runs on Cal.com in production. Prefer email? sales@haulback.example answers within one business day.