You keep the file. The file should keep itself.
The deal, up front: forward every agency letter to one address. It comes back logged, dated and answered in plain words. When an inspector asks for history, you hand over one page instead of one drawer.
Written for the office manager or admin who is the compliance department, on top of the payroll, the scheduling and the phones.
Read a week of the registry
One week, logged
This is what the registry looks like when it is doing its job: short entries, hard dates, a stamp that says where each item stands.
DEMONSTRATION DATA
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MON MAR 2RECEIVED
Fire marshal, re-inspection letter
Two items from the January visit remain open. Registry reply: the corrective actions, the deadline of Mar 21, and the two photos to take before then.
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TUE MAR 3ANSWERED
Sewer district, quarterly sampling result
Within limits. No action. One line in the registry so the next inspector sees it was received and read.
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THU MAR 5RECEIVED
Air permit, renewal window opens Apr 30
Renewal form identified, fee amount confirmed, reminder set for Apr 1. The window will not close quietly.
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FRI MAR 6ANSWERED
State labor, workplace poster update
New poster required by Jun 1. Correct edition linked, print and post, initial the registry entry when done.
What we do, and what stays yours
We do
Read every notice the day it arrives. Answer with the action, the form and the date. Keep the registry current and exportable. Chase the deadline before it chases you.
We do not
Sign anything, represent you to an agency, or give legal advice. When a notice needs a lawyer or an engineer, the registry entry says so plainly.
Why an inspector likes it
Inspections go faster when the history is one page in date order instead of a drawer. Received, answered, closed, initialed. No show, just the record.
Why you will
The filing afternoon disappears. The renewal panic disappears. The question "did we ever respond to that letter" gets an answer in ten seconds.
Proposed pilot price
Proposed pricing for a pilot. This option is not yet on sale, see the status note below.