Every carrier argues. Paper settles.
The deal, up front: every gallonage dispute, rejected load and missing manifest in your network ends up on somebody's desk. Make it ours. Every discrepancy gets a case file, one owner and a Friday memo. The carriers keep their systems. The disputes leave your inbox.
For hauler networks, brokers and multi-yard operators. The carriers keep their own systems. The exceptions stop living in your inbox.
Why one desk beats fourteen phone calls
A dispute between a carrier and a facility is a paperwork race. Whoever produces the manifest copy, the scale ticket and the timestamp first wins, and today that race is run by whoever is least busy. A standing desk that already holds all three documents wins it every time, without the call.
How it runs
Everything lands in one place
Carrier manifests, facility scale exports and your dispatch log feed the same desk, in whatever format each party already produces.
Exceptions get a case file, not a thread
Every mismatch opens a numbered case with the three documents attached and a single owner: carrier, facility, or you. No case, no chase.
Weekly settlement memo
Each Friday, every party gets the same one-page memo: cases opened, cases closed, money moved, cases aging past seven days with the reason.
A worked exception
Case FX-0117, demonstration data
Facility scale shows 3,000 gallons received on load L-88. Carrier manifest says 3,600. The 600 gallon gap is $210 at the facility's tipping rate, and it would have surfaced as a carrier short-pay dispute in month end, three weeks late and heated.
The desk pulled both documents the same day, found the scale ticket had logged the tare weight against the wrong load, and closed the case with a corrected ticket in 48 hours. Nobody called anybody.
Figures are an example at an assumed tipping rate, said here rather than hidden in a footnote.
Proposed pilot price
Covers every carrier and facility in one network, the case desk, and the weekly settlement memo. First month: if the desk closes fewer cases than it opens, you do not pay it.
Proposed pricing for a pilot. This option is not yet on sale, see the status note below.
Where this sits in the plan: the weighted scorecard ranks the liquid-waste exception desk seventh of ten, overall 3.46, decision: needs industry access. Queued behind the launch trio. This page is one of three design directions for that later test. See the scorecard and the roll-out plan.